Return & Refund Policy

SnasckLa™ Returns & Refund Policy 🧶🔄

We want every customer to feel confident when purchasing rugs from SnasckLa™. This policy describes the conditions for returning an eligible item and what to expect during the refund process.

Return Eligibility

A return request must be submitted within 30 days after your package is delivered. To qualify, the rug must be unused and remain in its original condition. Please keep and include the original packaging whenever possible.

Every request must also be supported by proof of purchase, such as your receipt, order confirmation email, or another valid purchase record.

Some products may not be accepted for return due to hygiene concerns, safety considerations, or item-specific restrictions.

How to Begin a Return

Contact SnasckLa™ before mailing anything back. Our customer support team will assess your request and, if approved, send you the appropriate return instructions.

Return Shipping and Refund Processing

Customers normally cover the cost of return shipping. This does not apply when a product is delivered damaged or defective, or when the return results from a shipping mistake.

Once the returned item has arrived and been inspected, we will notify you of our refund decision. If approved, the eligible amount will be returned to the original payment method used for the order.

Initial shipping fees are generally nonrefundable unless the return is required because of an error by SnasckLa™.

Customer Support 🏡📬

Company Name: Mirth Studio LLC
Business Address: 241 Calhoun St, Charleston, SC 29401, USA 🇺🇸
Phone: +1 843-737-5779
Email: service@snasckla.com